Help

Help centre

Short answers to the things designers ask most. Need more? Reach us.

• Q 01

  How do submissions work?

  Mark a piece as ‘available for recognition’ on its edit page. Then visit /submit to add it to the current week’s cycle before Monday 23:59 IST. Free tier gets 1 submission/month; over that, a ₹299 paid extra is available.

• Q 02

  How does the Designer of the Week pick happen?

  An editorial team reviews every submitted piece in the pool. They write a curator’s note, shortlist five to ten, then pick one. There’s no algorithm, no engagement weighting, no follow-count signal.

• Q 03

  Can I message anyone?

  Yes — but it depends on the recipient’s privacy setting and whether you’re in each other’s clans. See /settings/messaging. Default is “anyone”, so new accounts are reachable.

• Q 04

  What is provenance?

  Sooonar stamps a SHA-256 of your uploaded asset set when you click “Issue certificate”. Anyone can verify the timestamp and ownership at /verify/[hash]. Pro tier adds a court-grade upgrade with external timestamping.

• Q 05

  Can I delete my account?

  Yes — from /account. Soft-delete is immediate, hard-delete happens after 30 days. Already-published recognition archive pages stay for 12 months minimum.

• Q 06

  What about plagiarism?

  Report from any piece page. Editors review within 2 working days. If upheld, the plagiarising piece is removed and the original is timestamped publicly on /verify.